If you have a question about your receiving, your tracking number, please be sure it has been 2-5 days after you've ordered as that is the general processing time.

If you have a question about switching items, please provide us with an order number and message us.

Email: customer@roxpin.com

Support Time:
Monday – Friday, 8:00 am – 5:00 pm (PST)

(You can still email us outside of business hours and we will respond within 24 hours)